Meeting and exceeding the expectations of Tejari customers, shareholders, employees and suppliers is the foundation of our success. Tejari focuses on delivering high quality standards and processes for safety, reliability and delivery. This commitment is reinforced with certifications and accreditations awarded internationally to BravoSolution, Tejari operates as an integral part of the BravoSolution network with an exclusive focus on the Middle East and North Africa.
ISO22301 standard specifies requirements to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.
Tejari operates as an integral part of the BravoSolution network with an exclusive focus on the Middle East and North Africa.
This certification – assigned by Intertek, UKAS member – allows BravoSolution (Tejari as part of the network) to be prepared in the face of the significant disruptions from outside threats such as a natural disaster or information security breach. Compliance to ISO22301 ensures BravoSolution (Tejari as part of the network) to identify and proactively visualize threats the company is vulnerable to, prioritize those risks and implement preventative measures to fix the situation as soon as an issue arises.
Through the adoption of a Business Continuity Management System, Tejari means to pursue the following relevant objectives:
- Ensure the fulfilment of SLA agreed with customers, as far as concern business continuity;
- Increase Tejari resilience to disruptive events;
- Protect against disruptive incidents, both reducing the likelihood of occurrence and mitigating the impacts caused by their materialization;
- Recover from disruptive incidents when they arise;
- Identify all requirements to fulfil in order to protect personnel, premises, technology, information, supply chain, interested parties and company reputation from disruption events;
- Effectively manage disruption consequences in case an incident occurs and avoid unacceptable impacts
This new ISO22301 certificate has been obtained on the integrated system already certified on ISO20000-1 and ISO27001.
This means that Tejari is able to provide:
- Guaranteed Service Levels – Performance, Maintenance, Continuity
- Certified Information Security – Confidentiality, Availability, Integrity
ISO20000-1 certification – assigned by Intertek, UKAS member – allows BravoSolution (Tejari as part of the network) to prove excellence and best practices adopted in the project, provision and maintenance of BravoSolution SaaS (Software as a Service) and BravoSolution EAA (Enterprise Application Appliance) solutions for enterprise supply management processes.
ISO20000-1 is an international standard for IT service management that includes the design, transition, delivery and improvement of services that fulfill service requirements and provide value for both the service provided and for the third parts (customer, supplier, etc….). This standard ensures BravoSolution (Tejari as part of the network) can achieve evidence-based benchmarks to continuously improve solutions delivery to the customers base.
The adoption of ISO 20000-1 has recently grown in the international market of IT service providers and it has become a competitive differentiator especially when, like BravoSolution (Tejari as part of the network) did, it is set-up as an integrated system with ISO27001, the information security standard.
BravoSolution Information Security Management System (Tejari as part of the network) has been assessed and found compliant with the requirement of ISO/IEC 27001, the worldwide standard for data management security.
The certification scope is the BravoSolution Information Security Management System (Tejari as part of the network) supporting the provision of SaaS (Software as a Service) and EAA (Enterprise Application Appliance) solutions for Enterprise supply management process.
The accreditation – assigned by Intertek, UKAS member – confirms that the clients’ sensitive data are managed in obedience to the strict certification requirements in terms of privacy, integrity and availability. Please consider that the evaluation process includes 114 check parameters, referred to the organizational and infrastructural components supporting our solutions. This is an important result that confirms BravoSolution SaaS (Software as a Service) and BravoSolution EAA (Enterprise Application Appliance) (Tejari as part of the network) are compliant to the highest standard for data management security.
The accreditation UNI EN ISO 9001:2008 highlights the quality of businesses processes and client relationship management within BravoSolution for the following fields of application EA 35-33: Design and provision of supply management solutions through web-based software and professional services in support of enterprise sourcing and procurement processes.
This certification takes an in-depth look at the way in which business operate, paying particular attention to customer requirements, satisfaction, communication, consistency of process/approach, and the continuous improvement of efficiency and quality.
The BravoSolution Supply Management Suite (Tejari as part of the network) is certified for integration with SAP ERP. Such an acclaimed recognition is a guarantee of the full compatibility of the BravoAdvantage suite with the SAP ERP. This feature assures integrated data management in relation to the sourcing process. Procurement related information is exchanged automatically, allowing the full traceability of all processes. Such result is another feather in the cap for BravoAdvantage technology in a position to respond to the demands of businesses through its performance in line with the most discerning market standards.